Friday, July 30, 2010

I purchased a queen size mattress from you in April that I absolutley love. I need to purchase another mattress for my son going off to college. Do you have any discounts available for return customers!

Monday, July 26, 2010

I haven't purchased a mattress in nearly a decade and I need to buy a new one. I want to buy a mattress that I can flip but I notice that all of the mattresses are one sided. Do you sell flippable mattresses?

Thursday, July 22, 2010

Will a standard metal frame work with a California King? what is the difference between a low profile box spring and a standard? How many inches?
We are looking at one of you Serta mattress online. What is the warranty if
we just purchase the mattress and not the box springs?

Wednesday, July 14, 2010

KN of Korea:
Hello, I would like to purchase two mattress sets from your site but my credit card is not going through. Does your website accept international credit cards?

Kermit responds:

We find that credit cards with billing addresses outside of the US are declined frequently. Simply call 1-888-942-6278 and we can process your credit card over the phone.

Thanks!

Tuesday, July 13, 2010

AD of North Carolina:

I placed an order on Sunday, recieved an email stating my set was shipped out Monday but I don't need the mattress for a couple of weeks. Can I tell the delivery company to hold the set for me until then.

Kermit responds:

The freight company may charge a fee to hold the merchandise for that long. In the future just notify us in advance if you need the delivery delayed. We will gladly hold the mattress set for you at no charge until you need it.